PBC Solutions drives transformation and innovation activities in collaboration with our clients to achieve their strategic and operational objectives. We are dedicated to enabling streamlined, effective, and modernized systems that meet today’s needs and anticipate tomorrow’s challenges.
Innovation is at the heart of any transformation initiative—to help gather ideas, iterate on solutions, and engage impacted parties throughout an implementation. It plays a role in areas such as:
Applying new technologies to existing processes, services, and solutions.
Developing skillsets and empowering teams to identify and push improvement ideas.
Creating a culture that fosters creativity and problem solving.
Using new ideas and approaches to improve end user experience and create operational efficiencies.
Our Innovation Management programs provide opportunities for staff and clients to identify, enrich, and deliver innovative ideas.
Transformation roadmapping
Transformation starts with a roadmap. We aim to create value early and often, working with our clients to define their transformational journey and jointly prioritize initiatives based on strategic drivers and funding envelopes.
Program delivery
Program delivery drives transformation initiatives through program management, reporting, and analysis. We use a SAFe (Scaled Agile Framework) process-driven approach, which is designed to support large-scale transformations while maintaining the flexibility needed to innovate and improve continuously.
Managing change
Successful transformation is driven by people. Our approach to managing change through tried and tested methodology is iterative and agile and focused on the needs of the people impacted by it. User-centric business process modelling, user experience journey maps, and end-to-end operational data models ensure our change management, communication, and training ensures seamless transitions.
Workforce
A dynamic and supportive work environment empowers our team and the clients we serve. We prioritize hiring, scaling, cross training, and transitioning our workforce to meet evolving operational demands, ensuring that each project is staffed with skilled professionals who are prepared for service readiness.
